FAQs

We have different options for your convenience. You can make a reservation on our reservations page or you may call us directly at (408) – 733 0772

All major credit cards are accepted for payment. Bank drafts and cash as payment methods are also possible. To find out more, please contact us by phone. We also can do direct billing for corporate accounts to ensure hassle-free reimbursements.

We do airport pickups one of two ways. By default, we do curbside pickups. This is where your Chauffeur will text and call you when your flight lands. Once you have your luggage and are ready to be picked up, just call him/her and you will be picked up outside of baggage claim within minutes. We also provide meet and greet service for a small fee. In this case, your Chauffeur will meet you at baggage claim, assist with luggage and walk with you to the vehicle.

Normally, our chauffeurs wait at the arrival terminal with a name board. The chauffeur´s name and mobile phone number are sent by email at least a day prior to the service.

Our policy is to call or text (whichever you prefer) 30 minutes prior to the reservation to notify you that your car is on the way. If your pickup is scheduled from the airport, we monitor your inbound flight in case there are any changes, giving you peace of mind.

Yes, service dogs are allowed, small pets contained in a carrier or carried on the owner’s lap are allowed. The pet carrier is subject to a charge.

We monitor all inbound flights to the SFO, OAK & SJC Airport and there is no wait time charge for Airport Pickups.

Yes, an unscheduled waiting time is charged.

No, smoking is not allowed in any of our vehicles.

No. Being a 24/7 limousine service provider, we offer a limo rental service 7 days a week and 365 days a year.

Yes, we have infant seats (rear facing), toddler seats (forward facing) and boosters. There is an extra charge for this service, please contact us for further information.

Yes, all of our vehicles are fully licensed and insured.

Yes, our limousines can be booked by the hour and the fee depends on the size and style of the vehicle.

Yes, all of our drivers must pass a background check, have a clean driving record and are randomly tested for any drugs/alcohol during their employment with the company.

Call Us For Any Other Query!